If you want help with your website and are either not a web design client or do not want to have a monthly maintenance fee, you may want to consider having an IT support contract at a pre-paid discounted rate. This is an affordable and flexible way to control your costs and get outsourced IT help as you need it.

My regular development rate is $50/hour, but with a Discounted Pre-Paid IT Support plan, this rate is reduced to $40/hour. This translates to 5 hours of support for the price of 4. You get 20% more IT Support for the same money.

Discounted Pre-Paid IT Support requires a minimum $200 deposit, the balance of which will be reduced as services are rendered. Services include such things as email responses, phone support, hands-on help, and the addition or installation of applications.

Time spent on any request is billed against the balance, and YOU control when that time/money is spent. The balance never expires and always carries over until it is completely spent. When the balance is exhausted, you simply deposit another $200 to your account to continue to enjoy the reduced rate of 20% off.

All deposits are non-refundable and count 100% towards future services rendered at a reduced hourly rate.